Delivery and returns
OUR DELIVERY SERVICES
We are committed to providing you with a pleasant and hassle-free shopping experience. All orders placed before 6:00 p.m. are processed and shipped the same day, with delivery within 24 hours throughout Morocco. Plus, we're happy to offer free shipping on all your orders, with no minimum purchase. Once your order has been shipped, you will receive a confirmation email with a tracking number to follow the progress of your package. We do our best to ensure that your purchases arrive in perfect condition and on time.
OUR RETURN AND EXCHANGE POLICY
Your satisfaction is our priority. If you are not completely satisfied with your purchase, you have the option to return, exchange or request a refund for the item within 24 hours from the date you receive your order. To initiate a return, please contact our customer service who will provide you with the necessary instructions. Items must be returned in their original condition, unworn and with all tags intact. Once your return is received and inspected, we will process your exchange or refund as quickly as possible. We do everything we can to ensure a hassle-free returns experience.
We believe in the quality of our products and we want you to be fully satisfied. That's why we make the returns and exchanges process easy. Your trust and loyalty are our reward.